LE NEW BLACK provides you with tools to make it easier to place orders. As a brand member, you can place orders for your buyers.

• Creating an order
• Adding a product to an order
• Setting products quantities
• Reviewing customer information and sending order
  
  

Creating an order

To create an order as a brand member:

1. Go to My showroom > Tools > Create an order
   
   
2. Select an existing client from the list or create a new one. To create a client, enter the retailer’s name, city and country (mandatory information)
   
   
3. Click on Next to move to the products selection step

Adding a product to an order

Once you've created an order, the next step is to select products you want to include in the order. There are 4 ways to add a product to your order. These 4 possibilities are listed below.

• The Add to cart button: click on Add to cart to add the product without quantities
  
  
• The Quantities button: click on Quantities to enter quantities directly
  
  
• The Search button: enter the name of the desired product in this search bar to find it. Filters can also help you locate the product if you don't know it’s name.
  
  
• The Quick-add to cart button: add the product by typing part of its name and selecting it in the drop-down list. Clicking on the product name automatically adds it to the order.
  
  

To remove a product from the order, deselect it by clicking the In cart button.

Once you’ve completed the products’ selection, you may click on Quantities, the blue button on the right-hand corner to move on to the next step.

Setting products quantities

After adding products to the order, you can enter the missing quantities by size, or correct them. If needed, you can remove a product from the order by clicking the trash bin icon.

To move on to the next step, you may click on Set address, the blue button on the right-hand corner.

Reviewing customer information and sending order

Once you have entered the product quantities, you need to check the customer information and complete it if necessary, before sending the order.

The billing address and delivery details are pre-filled according to the information entered in the retailer profile. You can edit them manually if needed. Sales, payment and delivery conditions are also pre-filled as per the showroom settings. For instructions on how to set terms and conditions, please read this article. 

After reviewing the information, to send the order: click on the Review and send > Send order button.

To enable the brand manager and the customer to receive a notification by email when an order is created, you need to activate the relevant notification settings. You may refer to this article to know more about notifications set up.

The order sent to the customer is in Open for buyer status. This means that the buyer can log into his account and modify the order received according to his needs. As a brand member, you can track and manage orders’ status. To find out more about order status management, please read this article.

Note: if the last step of the order placement is not finalised, the order will remain in Draft.