You may need to bring changes to the orders placed during a sales period. An order's status must be set on either Open for buyer or Open for brand to be able to edit it. To find out how to change an order’s status you may read this article.
To change an Open for buyer/brand order’s retailer, you may follow the steps below:
- Go to the Sales > Orders menu
- Click to enter the relevant PO number
- Click on the Retailer drop-down menu to select the correct one
- Check that the buyer's email has been updated. If the buyer is not correct, select the right one from the Buyer drop-down menu
- Click on Save
A green notification will automatically appear at the top of the order page confirming that the information relating to the new retailer has been updated in the order: price, billing address, delivery address, Incoterm, payment terms, delivery terms, terms of sale.
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