Orders bulk editor allows you to apply an action on many items in a row. This is perfectly convenient for applying updates on objects that lie in multiple places, such as a product listed in multiple orders. With the bulk editor, you can cancel one variant in orders and replace one variant with a new one.
Please go to ⚙️ Settings wheel > Bulk editors to begin.
Cancelling product references
This editor lets you select a fabric, then select related product variants you wish to cancel, and then select orders where you wish to remove these variants. You may choose to notify your buyers and suggest some other references.
Important note: Only orders with pending status (Open for buyer or Open for brand) can be updated.
-
Click on Launch editor in the "Cancel product references" block
Select the fabric to cancel in the first column, then select the related products and the orders to remove the variant from. After confirming the selection, click on NEXT to reach the next step.
-
Compose a message to notify the customers
By default, the buyers are not notified. If you wish to notify them with a custom message, select the buyers to notify on the left column and write a custom message in the dedicated field then click on Update order(s) to continue.
-
Finalising the cancelation
When the status of the order shows successfully updated, the reference has been removed.
Replacing a product reference
This editor enables you to select a new product variant in replacement of an existing one, then select the orders you wish to update. You may choose to notify your buyers of this product variant swap.
Important note: Only orders with pending status (Open for buyer or Open for brand) can be updated, and the original and new variant/reference must share the same sizing/size family for the replacement to be possible.
-
Click on Launch editor in the "Replace a product reference" block
Select the variant/reference you wish to replace, the new variant/reference, and the order in the respective columns. Click on NEXT to continue.
-
Compose a message to notify the customers
By default, the buyers are not notified. If you wish to notify them with a custom message, select the buyers to notify on the left column and write a custom message in the dedicated field then click on Update order(s) to continue.
-
Finalising the replacement
When the status of the order shows successfully updated, the replacement has been done.
Comments
0 comments
Please sign in to leave a comment.