Updating buyers data in bulk on the Marketplace

Option required: none
Allowed profile: Brand manager

On Le New Black, you can export your showroom data, add to it or make updates and then import it back to update it. Integration adds additional buyers to retailer profiles while retaining existing buyers.

To remove the existing buyer, you will need to delete it. Please note that if you wish to transfer orders from one buyer to another who belong to the same retailer, please contact the support team or the account manager before deleting any former buyer. Any new buyer added cannot access the orders of the former buyer.

Please note that the following columns cannot be kept when re-importing retailer data. You will need to delete them from your file and update the data manually in your showroom if needed: Delivery contact, Delivery e-mail, Delivery tel, Delivery address 1, Delivery address 2, Delivery zipcode, Delivery city, Delivery country, Delivery reference, Total orders, Total amount, Ordered seasons, Contact gender, Carried brands and Store type. Using your exported file:

1. Change the Contact type column header to Contact group if yu wish to update this piece of information. You may read this article to find out more about updating contact types.
   
   
2. Fill in the information to be updated in the file
   
   
3. Integrate the file by going to the Settings wheel > Imports column: Customers section > Retailers. Please note that if you are updating the price catalog associated to the customers, you need to choose the Price list identifier, Name or Code depending on the data you have entered in your file in the Price catalog column
   
   
4. Correct any errors you encounter using this article, which summarises common customer data import errors
   
   

Important notice: if you export a column and erase all the information in the cells but keep the header name column, it means you wish to erase all data in bulk of this column on your showroom. It will not be possible to revert this action.