A cart is an initiated order entry made by the buyer but not finalised to the very last step and not sent to the brand. Cart can be managed in several ways.

• Sending or recovering your cart
• Reviewing order and invoice
• Deleting your cart
  
  

Sending or recovering your cart

If the order is in the Carts, it is only a selection and the brand will not receive it. Please follow the steps below to send it:

1. Go to the menu Orders > Carts
   
   
2. Enter the order by clicking on the relevant Ref. number
   
   
3. Click on Recover
   
   
4. Click on Resume Cart to edit your order
   
   
5. Proceed to Checkout once you select the products
   
   
6. Check your order
   
   
7. Fill out or check your contact information such as address, phone number, etc.
   
   
8. Click on Review Order
   
   
9. Accept the Terms and Conditions and click on Send order to finalise it
   
   

Reviewing order and invoice

Before trying to find an order or an invoice, please check that you are logged to the correct retailer profile that is linked to the brand. Read the article about Switching profiles at the bottom of this page.

• Reviewing an order
• Reviewing an invoice
  
  

Reviewing an order

To review an order, you may go to the menu Sales > Orders. To enter a specific order, you may click on its PO number.  

Reviewing an invoice

To review an invoice, you may go to the menu Orders > Invoices. To enter a specific invoice, you may click on the invoice number. You will be able to print the invoice and also download it in PDF file by clicking on a little arrow next to the print icon.

Deleting your cart

To delete your cart:

1. Go to the menu Orders > Carts
   
   
2. Select the Cart you wish to delete
   
   
3. Click on Remove Cart
   
   
4. Click on OK to delete the cart