ExactOnline + Le New Black integration overview
ExactOnline is a cloud-based ERP system that lets you manage financial, accounting, CRM and projects fully online. Le New Black acts as a collaborative B2B portal and a sales rep facing app that sends B2B orders back toExactOnline.
- Le New Black is the master system for all data flows (eg. Le New Black triggers all push/pull operations)
- The connector uses ExactOnline REST API (read docs) to exchange data
Data flows
| Type | Flow |
| Orders | ExactOnline ⇠ Le New Black |
Data flow: Orders
Facilities
- Orders will be exported to ExactOnline when they are in "Invoicing" status in Le New Black and then moved to "Closed" status (this default workflow can be customised).
Callouts
- Warehouses must configured in Le New Black connector for both pre-orders and in-stock orders
- Customer must exist as a valid Account in ExactOnline (key is retailer.reference)
- Product must exist as a valid Item in ExactOnline (key is product.sku)
- After the order has been exported from Le New Black, any further changes must be done directly into ExactOnline.
- Any order that does not match validation rules will not be exported and will be marked as Blocked in Le New Black.
Fields mapping (order header)
This is the default flat file schema handled by this connector. This schema can be adapted to fit custom needs.
| Column | Value | Origin | Comment |
| OrderedBy | account.ID | ExactOnline value | |
| SalesOrderLines | order lines (see below) | - | |
| WarehouseID | warehouse.ID | ExactOnline value | Can be distinct for preorder/in-stock |
| YourRef | "PO" + order.line.id | LNB value |
Fields mapping (order lines)
This is the default flat file schema handled by this connector. This schema can be adapted to fit custom needs.
| Column | Value | Origin | Comment |
| Item | order.lines[].sku | LNB value | |
| Quantity | order.lines[].quantity | LNB value | |
| UnitPrice | order.lines[].unit_price | LNB value |
Integration project
Who's assigned from your team
Your ExactOnline administrator, or someone technical who is familiar with your specific setup. A Sales Manager who understands your business, and your merchandising strategies.
Who's in charge at Le New Black
Your account manager will be taking care of the whole process from day 1. He/she'll be doing:
- Asking questions about your specific ExactOnline setup and sales process.
- Generating and exporting test orders to ExactOnline.
- Making sure your team is updated throughout the process and addressing delays occurring on either side.
- Working with you and ExactOnline support to troubleshoot any unexpected issues that arise after launch.
Timeline
A standard integration of the orders data flows will take 1-2 weeks to get up and running.
Integration monitoring
Once the connector is set up, you will have access to the Integration center to manage and monitor your integration with a set of tools:
- access to task logs files for continuous monitoring and troubleshooting (e.g. see if a missing SKU or retailer reference is preventing an order from being exported)
- triggers task manually to push and pull data on-demand
- preview data before actual import (only available on some connectors)
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