Required option: LNB Pay
Authorised profile: Brand manager
Le New Black offers several ways to track your payments, from a detailed view at payment level to a broader view by order, as well as a dashboard bringing together several KPIs.
Dashboard
Available from the navigation bar by clicking the Payments menu, the dashboard gives you an at-a-glance view of key information to streamline payment management and focus on what matters most.
Payment activity
This block shows the volume of your payments by status, along with their amounts. On the right, you will find a ranking of your top customers by total value of associated payments, all statuses combined.
Overdue
This block shows your 3 most recent overdue payments. Click the arrow to view all your overdue payments. On that page, the days overdue are colour-coded: orange if the payment is 1 to 30 days overdue, and red if it is more than 30 days overdue.
Click the Due on column header to sort your payments from the oldest due date to the most recent, so you can quickly identify your most overdue payments.
Paid
This block shows your 3 most recent paid payments. Click the arrow on the right to view all paid payments. That page shows the details of each paid payment: payment date, amount and associated order.
Orders collecting
See at a glance the total of your collected, overdue or due orders. Below, you can see the 3 most recent orders with associated payments and their status.
My gateway account
This block shows information about your Stripe account and its status for receiving payments and making payouts. Log in to your Stripe back office at dashboard.stripe.com to manage your account.
Payments history and forecast
This chart shows the value of your payments by status and by month, over the past 6 months and the next 6 months. It gives you a quick overview of payments already collected or overdue, and helps you forecast your cash flow for the coming months.
KPIs
This block shows KPIs generated automatically from your showroom's payments: the average number of days your payments are overdue, the most used payment method and the country generating the most payments, all statuses combined.
Orders collecting
Available from the navigation bar via the Payments > Orders collecting menu. This page gives you an order-level view so you can focus on what matters most.
It lists all orders with associated payments under 3 statuses: Collected (all payments settled), Overdue (unpaid payment whose due date has passed) and Due (unpaid payment whose due date has not yet passed). Order statuses update automatically based on the payments linked to them. The Payments column shows the number of payments linked to each order.
Click the PO number to go directly to the Payments tab of the order. From this tab, you can notify your buyer by email of pending or overdue payments by clicking the icon in the Notify column.
Payments
Available from the navigation bar via the Payments > Payments menu. This page brings together all the payments created on your showroom, whether by a buyer, by generating a payment link or manually.
Payments are organised into tabs by status: Paid, Overdue, Due and Pending, as well as Voided and Refunded, available from the three dots.
| Note: The Pending status works like a draft: it lets you create a provisional payment with an estimated amount and due date, which the buyer cannot pay yet. Once the payment is finalised, change it to the Unpaid status so that the buyer can pay it. It then appears in the Due or Overdue tab, depending on its due date. |
When generating payment plans, the equivalent of a pending payment is the Is active option. For a payment due on delivery, we recommend unticking Is active so that the buyer cannot pay it in advance. To set up payment terms, read this article.
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