Option required : Zedonk connector
Allowed profile : Brand manager
The connector between Zedonk and Le New Black allows you to create and update your data in one click. Our Zedonk full package includes 5 flows: Products, Prices, Retailers, Inventory and Orders.
To facilitate the integration, it's possible to set up a frequency to exchange the data automatically with no manual action required. Contact your account manager to set up the automatic trigger. You still have the possibility to execute one of these tasks manually whenever you want.
- Things to know before importing your products and retaillers
- How to execute the data import from Zedonk
- How to export the orders from Le New Black
- Why I cannot export some orders?
Things to know before importing your products and retailers
1. Fabric name
The Fabric name (Variant) is an unique information on Le New Black. If you have different shades of Black for one model, you will need to have two different names for this model, ex, Light Black and Anthracite Black. You may also include the material if you have different materials for one color (eg. Denim Black).
2. EAN code and retailer reference
The EAN code and retailer’s reference are required when exporting the orders. Make sure to add these information and import them from Zedonk through the products flow and the retailers flow.
Once the connector is set up on your showroom, you may find the flows in Integration center under Tasks section.
How to execute the data import from Zedonk
Go to : Wheel > Integration > INSTALLED TASKS
Enter each data import task to run the import. The order of the data import will be:
4. Inventory (if needed)
To execute the products import, click on Products import from Zedonk under Tasks section in Integration center. To begin the import, click on « RUN PRODUCTS IMPORT FROM ZEDONK NOW ». You may see in the grey box the logs explaining if all the products are imported successfully or if there is any error. Under Latest executions section, you may click on view log reponse of each import to review the details. You may follow the same process for other imports.
Important notice: if you click on the Export button in Zedonk several times, it will send several import files to Le New Black. It means that you have to run the same amount of the import on Le New Black as well to update everything correctly.
How to export the orders from Le New Black to Zedonk
Firstly, to export your orders to Zedonk, the orders must be in the Invoicing status. To change the status of one order, go to the menu Sales > Orders, click on the PO number then click on Invoicing and Save and close.
If you want to change the status of several orders in bulk, click on the Confirmed tab. Select all orders by clicking on Select button or select the desired orders manually. Click on the grey button above “---" and then Set status to Processing.
Once it’s done, go to the setting wheel > Integration Center > Tasks > Orders exports to Zedonk. To export all the orders, click on « RUN ORDERS EXPORT TO ZEDONK NOW ».
When the task is executed successfully, the integration status in orders will show Successfully sent instead of pending and the order status will be changed to Closed automatically.
Why I cannot export some orders ?
The common errors when orders cannot be exported are:
- The reference is missing on the retailer profile
- The EAN codes are missing on a reference
To add a missing reference, you may go the menu Customers > Retailers > enter the retailer profile > Settings tab. To add a missing EAN code, you may follow this tutorial or if you subscribed to the Inventory option, you may go to the product back office page > Stocks tab > Edit inventory button.
Afterwards, you have to change the Integration status of your order because when there is an error in the order export, Le New Black will automatically block the order. To change the Integration status, go back to your order and see the Integration section. Here you may change the integration status from Blocked to Pending then click on Save and close.
Once it’s done you can run the task manually as shown above in How to export the orders from Le New Black to Zedonk.
Please sign in to leave a comment.